- Better understand, analyze, manage and solve work related conflict.
- Create better work culture within the organization.
- Better manage team or people conflict.
- Create more productive, more cohesive teams within the organization.
- Reduce workplace conflict with your teams or cross-teams.
- Learning Video 00:15:44
- Quiz - People Management
We usually think of conflict as something that happens between people, so when there's conflict at work, we tend to blame the people involved, and expect them to straighten things out. But people are just the part of the story that's easiest to see, according to Liz Kislik, a management consultant and business coach.
Liz draws on examples from more than 25 years of working with clients from the Fortune 500 to national non-profits and family-run businesses such as American Express, The Girl Scouts, and Highlights for Children.
Liz's focus is on helping organizations solve their thorniest problems while strengthening their top and bottom lines. She writes for Harvard Business Review and for the dedicated readers of her "Workplace Wisdom" blog and has taught at Hofstra University and NYU.
In this video, you will learn:
- The underlying conditions that can lock people into unproductive conflict.
- Steps to enable people in any kind of organization identify the underpinnings of a conflict and work through it effectively.
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Tue, 15-Feb-2022Siti Zubaida Rozakgood & concise sharing
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