Building EQ, Rapport & Trust at the Workplace

Emotional Intelligence, Rapport and Trust is vital for success in our personal and professional life. In this training video, learn the importance of building good EQ, rapport and trust at work and learn tips and techniques to do it successfully.

In this video, you will learn:

• The definition of EQ.
• Why EQ is important in our daily life.
• The facets of EQ.
• Benefits and examples of good EQ.
• The definition of rapport.
• The importance of building rapport.
• Traits and behaviours to build rapport effectively.
• The definition of trust.
• Building blocks of trust.
• Importance of trust at the workplace.